Maple Mind Real Estate Operations
Your agency,always operated.
Maple Mind runs the AI systems a real estate business needs — the phone, the pipeline, the follow-ups, the maintenance intake — and operates them for you. Not one tool. The whole desk.
1 in 4
calls go unanswered at the average real estate agency. Every missed call is a listing that went to the competition.
A potential buyer calls at 8 PM. A tenant reports a burst pipe at 2 AM. When you don't answer, they call your competitor.
One AI that answers the phone still leaves you the rest of it — logging the lead, chasing it, raising the job, knowing what happened. Maple Mind operates all of those as one system, and reports on itself.
How It Works
01. Instant Answer
Answers every incoming call within 1 second, 24/7. Speaks naturally, books viewings, and represents your agency flawlessly.
02. Qualified, Then Escalated
Scores every caller against your own criteria while they are still on the line. Anyone who clears the bar is emailed to you with their qualifying answers attached.
03. Maintenance, Operated
Takes the tenant call at 3 AM, classifies the urgency, raises the work order against the right unit and emails the technician it was assigned to.
Reclaim your time.
Reclaim your revenue.
- Playing phone tag with cold leads
- Waking up to angry tenant voicemails
- Losing listings to agencies who answer faster
- You only speak to pre-approved, ready buyers
- Emergencies are logged and assigned while you sleep
- Every call logged, scored and chased without you
Transparent Pricing
Starter
One operated AI desk for solo agents and small brokers.
- AI phone desk, answered 24/7
- 240 voice minutes/mo
- Lead capture, scoring and CRM
- Automatic follow-up calls
- 1 phone number · 5 users
- Spam filtering
$40 for 7-day trial · $0.45/min overage
Start $40 PilotGrowth
Adds the property operations systems for teams managing buildings.
- Everything in Starter
- 1,500 voice minutes/mo
- Maintenance intake and work orders
- Monthly AI report on your calls
- 3 phone numbers · 15 users
- Custom AI personality
$40 for 7-day trial · $0.45/min overage
Start $40 PilotPro
Every system, multi-office, with the data out.
- Everything in Growth
- 4,000 voice minutes/mo
- Multi-agent routing and analytics
- Role-based access for your whole team
- 10 phone numbers · 50 users
- API access
$40 for 7-day trial · $0.45/min overage
Start $40 PilotPut the whole desk on autopilot.
Frequently Asked
How natural does the AI sound?
It uses latency-optimised voice models, so it holds a normal conversation without the pauses that give most systems away. It does not claim to be a person, and we would advise against configuring it to — in a growing number of places, telling a caller they are speaking to a human when they are not is against the law.
Can it dispatch maintenance?
On Growth and Pro it takes the tenant call, classifies the urgency, opens the work order against the unit and emails the assigned technician. Dispatch is by email today, not SMS.
Does it integrate with my CRM?
Maple Mind brings its own CRM, so there is nothing to integrate on day one. Call logs, recordings and qualified lead data are also available by export or webhook if you already run something else.
Can the AI handle multiple calls at once?
Absolutely. The system can handle unlimited concurrent inbound and outbound calls simultaneously, ensuring no caller ever hears a busy signal.
What if a caller asks a question the AI doesn't know?
It takes a detailed message rather than guessing, and escalates the enquiry to your team by email straight away.
Can I customize the AI's greeting and script?
Yes. You have full control over the greeting, qualifying questions, and the tone of voice so it perfectly matches your agency's brand.